Remained at home and passed away without fuss

Remained at home and passed away without fuss – “Sadly, Dad passed away last night, peacefully at home under your carer’s excellent care. He had suddenly gone downhill on Thursday and into Friday, but your carer kept in contact with me a lot. Two district nurses visited on Friday at her request. My brother also visited Dad on Friday and told me that your live-in carer was very professional – ‘right on the button’. Your carer called the emergency services, liaised with the police and then the undertakers. She was professional throughout and we could not have wanted a better person with Dad at this sad and difficult time. Thank you for providing such a lovely carer that Dad knew, delivering what he wanted which was to stay at home and go without a fuss.” Mr H, son of an Otus client, West Sussex, March 2022