“Kind, loving, clean, safe – I just wanted to drop you a line to let you know how wonderful your service is. The carers that Otus have provided to care for my disabled Father have been kind and loving and have provided a clean, safe way that he can stay at home with my Mum. When I visit my parents I can be a daughter instead of a carer, and I can see how calm, safe, clean and happy the household is. Thank you not only for the carers but also for the advice on how to navigate the social care system and of my father’s rights.” Ms S, daughter of a client living in Surrey, April 2022.
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