Testimonials
I was recommended to Otus care three years ago by a paramedic who treated my mum and had his own positive personal experience with Otus live-in carers. My mum had been in respite care in a care home and had not thrived; thus, the decision was made to engage 24-hour live-in care at home. Obviously it was a very stressful time but the management and administration team at Otus were all sympathetic, caring and professional.Now three years later, my mum is still being looked after extremely well in her own home. The administration team are on top of all the rotas and admin tasks, and my mum always has the excellent care she needs. As an only child, I could not keep my promise to my mum to keep her in her own home without the help of Otus Care.I would highly recommend them. Daughter of Mrs H Nov 2026
It was such a relief to find Otus after trying to care for my 90-year-old mum myself. Mum had three main carers who looked after her for about 18 months. They were friendly and kind, with the professional knowledge to accommodate Mum's Alzheimer's and predict her needs. A change in circumstances meant that the council now provides Mum’s live-in carers; otherwise, we would have remained using the services of Otus. Daughter of Mrs S, West Sussex
It's all going so well!!!! Mum's face lit up when she saw A walk back in yesterday and hugged her! Mum wasn't well last night and A was just brilliant, kind, caring and sensible. I am going away next week and I feel totally safe leaving Mum with A! Mrs S - Kent
Mum passed away at the age of 99, living in the comfort of her own home, with dignity and having been shown the greatest kindness and respect by her regular carers, who rotated every month or so. They all became part of our family and we grew fond of them all. My Mum greatly enjoyed their company and was continually singing their praises. They were great cooks, fun to have around, always diplomatic, supremely organised (handovers were seamless) and utterly reliable, giving the highest level of personal care and companionship. When my Mum fell ill towards the end, they were a tower of strength to our family, making suggestions and going over and above their usual duties to ensure complete care and compassion. Daughter of Mrs H - Essex July 2026
I highly recommend Otus as an outstanding option if you are considering live-in care. When my very independent mum had a stroke late in life, I was afraid she would have to end up in a nursing home. With Otus and the wonderful carers we grew to know, she was able to live out her life in the comfort of her own home, surrounded by the familiar. Despite living far away, which meant I struggled with regular visits, I never felt out of the loop, and my mum was treated with nothing but kindness and care. Otus dealt with all the logistics far ahead of time, so I didn’t have to worry. Mum's carers were fierce advocates for her with the NHS, helping to guide me through her changing needs, and all provided outstanding care, kept my mum engaged while she was able, and ensured her needs were met all the way to the end. This was a stressful time for our family, and it was made far less stressful thanks to these wonderful ladies. Mr J son of Mrs J - Surrey July 2026
I have used Otus for live-in care for my elderly mum for two and a half years. Since the very first contact with Paul just before Christmas in 2023, I felt completely confident in them. Paul gave me down-to-earth and sensible advice. My Mum was frail and very elderly and initially very reluctant to have anyone live in - but she realised it was either this option, or a care home, and the latter she was desperate to avoid. Despite being so close to Christmas and an early hospital discharge, the carer was waiting for us when my Mum came out of hospital - she’d cleaned the house, prepared a delicious hot meal, and, more importantly, was welcoming, calm, patient and kind. Mother of Mrs B - Essex July 2026
As a family, we decided to look at the options for our elderly father with dementia to be cared for in his own home. We were fortunate to be recommended OTUS. From the initial conversation to the end of the engagement, the carers who looked after Dad were exceptional in every way and soon became a part of our family, sharing Christmas Dinner with all of us and enabling Dad to be part of this.The care that Dad received was truly excellent, and their professionalism and knowledge of the care system was invaluable. During a stay in hospital for Dad, they stayed with Dad as much as possible showing a genuine concern for his wellbeing in that situation, something that supported us all as a family.Their communication with us was excellent and their commitment to Dad exceeded all our expectations. The OTUS administration team also needs to be recognised for their commitment, professionalism and excellent communication. We could not recommend OTUS more highly.Marsh Family - West Sussex.June 2026
My Mum passed away at the age of 99, living in the comfort of her own home, with dignity and having been shown the greatest kindness and respect. G was absolutely incredible - I am lost for words. So, so kind, she got me through the week after Mum died. I honestly don’t know how I would’ve coped without her. I shall be forever grateful to our "Otus Angels" as without their kindness and professionalism, this simply could not have happened. Mrs H - June 2026
"I was extremely relieved when Otus accepted responsibility for finding a live-in carer for my client. As a non-family member having power-of-attorney over their affairs, I was finding it extremely difficult to manage their daily life as their frailty and dementia slowly worsened. Otus were extremely supportive and efficient and provided an excellent live-in carer within a few days. Knowing my client was now going to be supported 24 hours a day made a huge difference both to their life and mine. It removed a lot of worry from my shoulders knowing I had a reliable person supporting them 24/7.I wholeheartedly recommend Otus to anyone seeking live-in care."Power of Attorney - West Sussex - June 2026
"Paul knows this, but I wanted to say a huge thank you to you, Stephanie and all of the carers. The care they have shown our Dad has been amazing, and we really appreciate all you have done." Mr JM. West Sussex May 2026
News & Updates
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HOT WEATHER & HOLIDAY TIPS FOR PEOPLE LIVING WITH DEMENTIA
KEEP HYDRATED AND PLAN AHEAD With summer seemingly here, we all have a responsibility to make sure that our older loved ones keep hydrated during any hot s ...Read More
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LIVING WITH DEMENTIA – KEEP ACTIVE
LIVING WITH DEMENTIA – THE IMPORTANCE OF KEEPING ACTIVE BENEFITS OF GETTING OUT IN THE FRESH AIR Many of our elderly clients, particularly th ...Read More
We are more than happy to discuss your care needs, whether for long or short term. Everyone on the Otus Live-in Care team is a good listener and would be more than happy to have a chat, without obligation.
Please feel free to call us on 01403 710 119
or email us at [email protected]