Archives

“We have just been spoilt”

“Just wanted to say thank you as we’ve just been spoilt again by the lovely J 🙂 – I’m at mums at the moment and she is fantastic . She is an absolutely wonderful, caring lady” Ms. S March 2026

“The Right Balance”

I spoke with Paul last week and explained how fond my mum is of M. M also seems happy and would like to come again.  If you have any other ladies that are similar to M, that would be great – she seems to have got the right balance of caring for mum/letting her do things. Mrs H – Kent March 2026

“A welcome addition to the house”

“Thanks, Stephanie. N has been a welcome addition to the house,  and we would very much like her to return.  In an ideal world, if we could alternate between R and N, we would all be very happy!” Mrs C – Kent March 2026

“Exemplary Care & Devotion”

Many thanks for your kind words and the exemplary care provided by the various Otus carers. There is no doubt that mother’s life was enhanced by their untiring devotion. MR C – Surrey March 2026

“An Amazing Job”

Your carer did an amazing job during her assignment.  She made a real difference for mum and got her back on the path of recovery from the leg infection, which was making life very difficult for the carers.  Not only did she manage to get mum to accept the hoist, but she also helped encourage her to start walking again. We would love to have her back. Mr S – Jan 2026

“Nothing but good things to say”

I would like to say I have nothing but good things to say about all the carers who have looked after my mum over the last couple of years. They do wonderful work, each in quite different ways. Mr PJ client representative based in USA (Jan 2026).

“Nominated for an Award”

I want to thank you for providing such good carers, especially as you might imagine, J. I think she should be nominated for an award, her skill professionalism and love is extraordinary and we were so fortunate she found us. We will always keep in touch. Mrs H – West Sussex Dec 2025

“Help at a difficult time”

Thank you for all your help. I will definitely keep your contact details as you have been really helpful at a very difficult time. Ms L – Sussex Nov 2025

“Consistent Continuity of Carers”

We are pleased with the way you and the carers have supported our Mum over quite a few years now, providing consistent continuity. Things are inevitably more difficult as she deteriorates, so familiarity for both her and us, is really reassuring. Mr C – London. Oct 2025

“Greatly Appreciated”

Thank you for arranging the care for my parents at such short notice – it is greatly appreciated! Mrs T – Kent. June 2025