“Kind and gentle”

“Kind and gentle – The carer you have introduced for my Mum is absolutely great. She is kind and gentle and is managing my Mum’s confusion from her brain injury really well. It’s a bit soon for us to say how long Mum will need a carer but we would be very happy if this carer could be considered going forward.” Mrs S, daughter of a client receiving respite live-in care, West Sussex, August 2024.