My Mum passed away at the age of 99, living in the comfort of her own home, with dignity and having been shown the greatest kindness and respect. G was absolutely incredible – I am lost for words. So, so kind, she got me through the week after Mum died. I honestly don’t know how I would’ve coped without her. I shall be forever grateful to our “Otus Angels” as without their kindness and professionalism, this simply could not have happened. Mrs H – June 2026

