“A truly exceptional service”

Otus carers have looked after my mother for over a year, on a three weekly rotational basis. The level of care from all of them has been exceptional. Inevitably there are personalities who ‘fit better’ with her, and gradually Otus has developed a rota of three ladies who make the best companions for Mum.

Each of them bring special skills to the situation, providing superb personal and emotional care for a lady with Dementia and mobility problems. Because we all live some distance away, the carer is trusted to manage every aspect of keeping Mum comfortable and content in her own home. They are all very caring and compassionate, managing Mum’s mood swings and cognitive deterioration with a gentleness and humour which makes her feel less vulnerable and frightened about her situation. The icing on the cake is that they are all excellent cooks, and friends who visit Mum tell me of delicious smells coming from the kitchen. We consider ourselves very fortunate to have been told about Otus at a time when my Dad was needing palliative care at home. The endless patience and kindness of the lady who moved in to care for them both made my Dad’s final days peaceful, with him feeling loved as his hand was held as he slept, and knowing that his wife would be in safe hands afterwards. A truly exceptional service.  Mrs M, Leceistershire, October 2016.

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