“Reassured and pleased”

“I just wanted to drop you a line relating to the care and support that your organisation has provided for my client.  As we know, there were a number of trying situations over the time that you were engaged.  I have to say that I have been reassured and pleasantly pleased with the overall service from you and your team and the individual carers.  I just wanted to express our thanks in managing everything for us.  I would have no hesitation in recommending you or using your services again in the future.”  Mr P, an Independent Financial Adviser holding a Power of Attorney for an Otus client, December 2016.

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